Frequently asked questions

This Agreement was last modified on Dec 12 2022

    Shipping Related

  • All order on our website is with free shipping (USA Only). You will get your order ship by China Post, Post Malaysia, DHL, Royal Mail... etc with Track & Trace to ensure delivery without customs problems.

  • We need 2 to10 business days to proceed with your order. You will get it within 3 to 5 business days by DHL or 10 to 21 business days by China Post /Post Malaysia once the tracking number we provide to you appears online. Please check here for business days means

  • We need to test your watch to make sure you get it with accurate time (Please search Valley Watches at Telegram to check how we works). Some watch will proceed via Malaysia (need more time) to ensure not so many parcel ship from same place.

  • We ship your order by DHL. If your order is seized by custom, we will use Air Mail from China or Malaysia.

  • No, we do not have overnight shipping methods for rolex replica watches.

  • We describe it as gift (sending from your friend) with value as little as $50. We can't promise custom tax to you.

  • You can contact us for further instruction. We will either resend it or proceed full refund for you.

  • Sorry, we can't deal with your country due to custom issue.

  • Yes, we can take Bitcoin payment. You have to take your own risk for any custom related issue.

  • No. We can not control estimated delivery time. You have to take risk if order is delay.

  • Payment/Order Related

  • We only accept order placing directly on our website.

  • Yes, we will need your order record to provide you warranty.

  • We can take Credit Cards (Visa/Master/UnionPay), PayPal, Bank transfer and Bitcoin

  • We prefer credit cards. Customer who pay with Credit Cards will get more offer for coming order.

  • You will get payment link or invoice from us within 24 hours.

  • We do reserved your watch for 3 days only. If we didn't get your payment within 3 days, your order will be cancel.

  • No. If you need box, you can order it here.

  • We use 2 different camera and 1 hd video camera to show product we sell. Any email with related with this topic will be ignored to save our time.

  • No. We only deal online.

  • Offer/Discount Related

  • The price on our website is the best offer we can do. The system will automatic calculate the offer to save our customer support time. Any email with related with discount enquiry will be ignored.

  • Yes, we do. Please contact us for more detail. Your email will be ignored if this is your first time order with us. * Terms and conditions apply!!

  • The discount code available for 3 days only or works with product not yet discount. If the product is on sale, or you are ordering with box, it will not works.

  • We do not give discount code by email. The discount code will show on our live chat automatically or by Telegram.